Archive for December, 2009

SLA@SOI Demo Video

Tuesday, December 22nd, 2009

In parallel with the industrial use-case planning and requirements gathering activities in the first phase of the project, technical partners explored some of the broad architectural and integration challenges with an adhoc demonstrator. The following video demonstrates some of the capabilities of the software they developed. The software illustrated in this video is currently being [...]

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Business Fundamentals of SLAs

Monday, December 21st, 2009

In recent years, significant advances have been made in SLA management. This progress has largely focused on the building pieces necessary to create the communications, interactions and corresponding flows required for SLA management. However, to be truly useful, support for the business aspects and terms required in the real business world also need to be [...]

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Challenges in SLA Translation

Tuesday, December 1st, 2009

Service-Oriented Architecture (SOA) represents an architectural shift for building business applications based on loosely coupled services. In a multi-layered SOA environment the exact conditions under which services are to be delivered can be formally specified by Service Level Agreements (SLAs). However, typical SLAs are just specified at the top-level and do not allow service providers [...]

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