SLA@SOI and RESERVOIR have been actively collaborating together with the aim of investigating and pursuing the integration of their respective technologies as part of the NEXOF Reference Architecture initiative. One of the outputs of this work has been a technical report that details how cloud standards, such as OCCI, can be [...]
In recent years, significant advances have been made in SLA management. This progress has largely focused on the building pieces necessary to create the communications, interactions and corresponding flows required for SLA management. However, to be truly useful, support for the business aspects and terms required in the real business world also need to be [...]
Originally, (Web) services were deployed and used with almost no actual control by the different parties. The simplistic assumption that their behavior was correct and everyone had to be happy with the functionality provided was unrealistic. The actual exploitation of services, imposed us to start conceiving different methods and tools to manage the complete life-cycle of deployed and running services with special emphasis on the actual run-time behavior.
Our project is about managing Service Level Agreements, so in this post it is a good opportunity to discuss them in general and see some aspects of their management.
